All Systems Operational

Updated a few seconds ago

Websites




Operational

Services




Operational

Support




Operational

0

Upcoming Maintenances

2

Incidents Last 30 Days

2

Maintenances Last 30 Days

External Services

Amazon Web Services

Zendesk

History (Last 7 days)

Site InterruptionsOperational

Incident Status

Operational


Components

Websites, Services, Support


Container

Membership Sites, Legacy API, REST API, Email System, Import System, Phone System, Ticketing System, Address Verification, Reporting



April 1, 2025 11:32AM EDT
[Resolved] We recently experienced a temporary service interruption due to an outage in Redis. The issue has been resolved, and our systems are now fully operational. As we are committed to preventing future disruptions, we'll continue our regular use of proactive monitoring and continue investing in improvements to our systems' reliability and performance. Thank you for your patience and understanding.

April 1, 2025 10:10AM EDT
[Investigating] At approximately 9:55 AM eastern we started taking reports of site access (back-end) interruptions. We are actively investigating the issue and will report more information as soon as we have it. Thank you for your patience.
Hotfix for Jscrambler IssuePlanned Maintenance

Description

The deployment process has begun. We will update as soon as we have successfully released into production.


Components

Websites, Services, Support


Container

Membership Sites, Legacy API, REST API, Email System, Import System, Phone System, Ticketing System, Address Verification, Reporting


Schedule

April 1, 2025 6:00AM - April 1, 2025 8:00AM EDT


April 1, 2025 7:18AM EDT
[Update] The deployment process has been completed. Thank you for your patience during this time. We hope that you find these updates beneficial to your organization. To learn more about the updates made today, please visit our Support Portal: https://support.yourmembership.com/hc/en-us/sections/11480518099597-2023-Release-Notes

April 1, 2025 7:18AM EDT
[Update] The deployment process has begun. We will update as soon as we have successfully released into production.